This article explains how you can find key information about your current KnowAll Matrix subscription, such as what package you are using and what’s included, the maximum number of titles you can have in your system and the number of admin licences you have purchased. It also describes how to review your users with admin roles.
Viewing your subscription details
- Log in as a System Administrator.
- You will need to be logged in as a user with access to the Configuration menu on the top toolbar. If this isn’t visible, please contact an admin user or Bailey Support.
- Click on Configuration, then General.
- Under Software Licence, click Subscription Details to open the Your software service subscription screen, as below.
- This page lists the following information:
- Software name (KnowAll Matrix).
- Current version.
- The KAM package you purchased.
- Whether your website is hosted or local
- Current number of title records, and the maximum available
- Current number of multi-role users, and the maximum available.
- Licensee, licence key and licence status information
Reviewing users with admin roles
If your subscription details show that you have reached or exceeded the number of user licences, you need to review the users with admin roles as follows:
- From the above screen, click the ‘X in use‘ link next to Multi-Role Users (where X is the number of users) to open the Library Users By Role screen, as below, filtered to only show users with multiple admin roles.
- Click a user’s name or the pencil (edit) icon at the end of the row to edit that user’s account. For more information, see the main article on editing user accounts.
- Please see the main article on making bulk changes to user accounts for an overview of the other functions available here.
- Note that this screen may also be reached by clicking on Library Admin, then Users, then Users By Role (under Browse By). This opens the initial Library Users By Role screen, as below.
- Select [Multi-Role Admins] from the drop-down menu to load the list of user accounts that each require a licence.